Estimated Arrival: Between May 21 and May 26. *ETA to USA Only
Shipping : We Ship Within 1-3 Business Days
- Price Match Guarantee
- Return Policy
- Shipping Policy
- Contact Us
- What Makes Us Different?
The torque sensor can better understand your sports needs and bring a more enjoyable sports experience.
UP TO 100km
ACCURATE TORQUE SENSOR
Complementing this with a torque sensor to sense the force put into the pedals is a significant improvement, which can achieve low latency, accurate and maintenance-free. This improves the handling of the bike making it much more intuitive and enjoyable to ride, while also making it safer.
500w strong motor
A 500W actual power motor comes with a wide-range 7-speed derailleur, the top speed of M21 can reach 40Km/h, which assists to reach your destination promptly regardless of terrains or weather conditions. and the 7-speed seamless shift fully achieves a freewheeling control.For EN certification, the motor is identified as 250W.
The adjustable bicycle body and portable structure, along with a collapsible size of 96*79*45cm, makes it convenient to carry whether it’s on the car trunk, subway or train.
HYDRAULIC COIL SPRUNG FORK
The suspension forks eliminates bumps that the travel they provide for the front wheel is ideal for making difficult trails feel more comfortable.It also increases the rider's control in especially rough terrain,make the well-performed M21 guarantees a safer and smoother cycling.
||high quality 48V 11.6Ah lion battery|
|Charging time||9 hours|
|Moped mode range||100km|
|Frame material||Aluminium alloy|
|Net weight||25kg(with battery)|
|Tire size （inch）||20″ *4.0″|
Price Match Guarantee
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price aside from us before your purchase date please let us know and we will credit accordingly, if sensible. We want you to feel confident that you are getting the absolute best price for the product you are ordering (Please note that this doesn't apply to promo offers, closeouts, seasonal, or holiday sales). We do not Price Match Extended Warranties or any Xtreme Products
To request your price match simply e-mail us a link to the same product on our website, or on our competitors website before your purchase order and we will process the payment accordingly.
Our 100% Price Guarantee has some limitations:
- Promotions such as rebates and buy one, get one free offers are not eligible
- The item must be in stock on the competitors website & manufacture level
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; walmart, amazon, eBay, overstock, etc..)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
RETURNS & REFUNDS
Cancellations & Refunds:
Any order cancelled after the initial 48 hours is subject to a $20 administration fee whether or not your product has shipped. If your product has already shipped but not reached you then you'll be subject to a 15% - 30% restocking fee and any additional shipping fee. (If your purchase is a pre-order we don't charge any fee for cancel)
Returns & Refunds
If you are unsatisfied with your purchase we will gladly accept your returned item. Our general returns policy lasts 7 days. If 7 days have gone by since the arrival of your purchase unfortunately we can't offer you a refund or exchange. However this time period may be extended or shortened depending on your product manufacturer. Note some brands qualify for a 30 day return guarantee.
(Please refer to the product page of the product you've purchased and check that particular returns tab. We carry out our brands' returns policy only)
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Merchandise must be received in 100% new, re-sellable condition. Merchandise is not eligible for refund if it has been ridden, worn, used, abused or damaged in any way. Customers are responsible for total shipping cost (original shipment and return) of merchandise at their own expense unless notified otherwise. To complete your return, we require a receipt or proof of purchase.
Returned product will have a restocking fee of 15 - 30%, it may be lower depending on the manufacturer.
Shipping For Your Order:
Every order will be confirmed via e-mail directly after you place your order. The confirmation means that we have only received your order in our system and have pre-authorized your credit card for the purchase. After we receive your order we will automatically reach out to our vendors to confirm that the product(s) are in stock and available for immediate shipment. If your product by chance is on back order or unavailable we will void the pre-authorization and contact to you via e-mail. Products usually ship out fast within 1-3 days on business days via UPS, Fedex, or Freight Delivery depending on your items size. Due to the larger size of our product we do not offer express shipping options. If your item(s) are available for immediate shipment (on business days) we will process the charges and submit the order to the destination. Note: Most larger products are delivered curbside/outside via a Freight company.. We ship only in the lower 48 states of the United States.
If your order is in stock and we process the charges to your credit card it will ship within 1-3 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address your provide when checking out. If you do not receive tracking information from us within 6 business days of your order feel free to follow up with us at firstname.lastname@example.org . Orders should arrive 2-7 days after it's been put in transit depending product ordered and delivery location. Note: Some large items require delivery appointments with the freight companies at times. It is the customer's responsibility to set this up.
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged please send photos before the assembly. If photos are taken after assembly we assume that the bike is used. Please email your photos to email@example.com and we will process a claim on your behalf and send out replacements parts.
Contact Us Page
Our representatives are available 24/7 (Anytime, Arizona Time) For Customer Service Concerns. Our shipping center support, returns support, & technical support have operation hours Mon - Fri 9am - 4pm PST. Some of our shipping centers are closed on Thursdays
But if you ever need any assistance, you can always reach out in multiple ways.
- Email: Support@letsebike.com
- Phone: (888) 886-1488 (Text service available as well)
- Live Chat: Lower right hand corner on our website
We do our best to acknowledge every single inquiry we receive, as always, YOU MATTER TO US. We provide the top notch customer service.
Give us a call at anytime and we'd be honored to serve you!
You can now even place an order over the phone 24/7
Give us a call at your convenience - (888) 886-1488
Thanks for stopping by to Let's Ebike! We have all of the best options for electric bike/mopeds. We carry top quality brands in the industry for ebikes.
Overall our mission is to provide immense value to our customers to give them the best option possible for them. We are not the Brand, we carry brands. By carrying brands this gives us a chance to give our customers multiple options to find the best bike choice for their experience!
We aren't like any other bike stores. We provide the following:
- Amazing Customer Service: We put our customer on a pedestal, honestly without you there will be no Let's Ebike. Give us a call, our phone reps are available to speak 24/7, we're not like most companies who look at you as just an order number, your name to us. YOU MATTER TO US.
- Top Quality Bikes: This is relative to your opinion, but we have have factual data as well. We carry best selling brands in the industry for commute, mountain biking, hunting, and more!
- Fast Shipping: If our products are in stock we typically ship anywhere from Same Business Day to 3 Business Days. For the most part, your merchandise is handled diligently with very fast shipping to arrive at your doorstep.
- Financing: Most companies they don't allow everyone an opportunity to experience electric biking. We know that these products can get expensive, with that being said, this isn't any ordinary bike you're purchasing for you and your family. Financing allows our customers who don't wish to pay money upfront a chance to experience our ebikes as well.
- Free Shipping And No Sales Tax: This gets very interesting..... Before the big turn in the world with the pandemic going on, most retail stores were available for walk ins. After the pandemic in 2020 most retailers had 2 choices;
1. Shut Down Business Completely
2. Pivot 100% Online as a Retailer
We're number 2. We are 100% online retailer, yes there's pros and cons, But we focus on our pros. We're able to cut cost with leasing brick and mortar spaces and put that savings BACK INTO OUR CUSTOMER'S POCKETS. By being online, it also helps us get 98% of our customers qualified to pay no sales tax. Most of our customers save anywhere from $100 to upwards of $1,000 on select purchases with us because of our advantages in the market!
Overall, our store, outside of being started out of a need, has a bit of a short story. Here's a message from our owner.
"For those that may be interested, this business, and every single venture I begin in my life is dedicated to my mother (Sheila) who passed away in 2013, January 30th to be exact. After she went through a long hard fought journey of stage IV breast cancer (spread to her brain). Following the passing of my mother in 2013 I've began devoting every single venture, business or personal, after her. I am a small single operated business to be more in touch with my customers. We strive to make the most of our efforts on through our business in the name of my mother Sheila. If you are so inclined, please put us in your prayers and give the patience and understanding when needed as we try to do for all our customers. If you ever need anything from us as a company, please don't hesitate to reach out and our representatives will be HONORED TO SERVE YOU.
We have partnered with Klarna to provide you with financing on your purchases - offers start at 0% APR if paid in full within 6 or 12 months!*
*Interest will be charged to your account from the transaction posting date at 19.99% APR if the purchase balance is not paid in full by the end of the applicable 6 or 12 months promo period. Minimum monthly payment required. Additional payments may be required to pay off purchase before promotion expires.
Promotional offers are for qualifying customers. Non-promotional purchases have a standard APR of 19.99% and are subject to a potential $2 monthly minimum interest charge. See terms.
It’s simple and easy - no credit cards or bank accounts required
1. Add your item to the cart
2. Select "KLARNA" as your payment option at checkout. You'll see which plan your order qualifies for
3. You will be required to share 2 pieces of information
4. Approval is instant and you will be invited to confirm the purchase
5. Let's Ebike ships you the item immediately
6. Klarna will send you an email 1 month after shipping to advise you on how to start paying monthly installments.
After that, complete all future purchases using financing with just a one-click checkout!
Payments on Klarna.com
You can review your latest purchases and settle your monthly statement at any time by logging into your Klarna account at www.klarna.com.
Safe and Secure
We use modern safeguards and security to protect your information and prevent unauthorized purchases. Zero Fraud Liability with Klarna’s Buyer Protection policy.
Find out more about Klarna’s buyer protection
- 70,000+ merchants globally
- 60 million+ existing customers
- Available in 18 countries
Frequently Asked Questions
Don’t see your question here? Check out Klarna’s full FAQ page!
Q: What is Klarna?
A: Klarna is a global payment solutions company that provides customers with a simpler and seamless buying experience. We work with over 70,000 merchants and 60 million customers globally.
Klarna provides an affordable and highly flexible financing option which is offered at our checkout. This open-end line of credit is issued by WebBank in partnership with Klarna, and it allows you to pay for your purchases over time.
Q: How do I pay for my purchase over time?
A: It’s simple! Just select “Klarna” at checkout to proceed to the application where you will enter simple, top-of-mind information to apply. You will know in seconds which payments plan you are approved for. Once completed, the merchant will ship your order and Klarna will send you an email regarding upcoming payments. Payments are managed here on Klarna.com.
Q: What are your APR rates?
A: Our APR rates vary depending on your purchase amount. You will see the promotional APR and time period that your purchase qualifies for, and the total you will pay when you select Klarna as your payment option at checkout. You will review this before you complete your purchase.
Q: How much will I have to pay for my purchase?
A: For No Interest if Paid in Full purchases, you only pay your order total if it is fully paid within 6 or 12 months depending on your plan - no interest added! Keep in mind, you still need to make at least your minimum monthly payment as noted on the statement Klarna will email to you. If your No Interest if Paid in Full balance is not paid for within the promotional period, interest will be charged to your account from the transaction posting date at 19.99% APR.
It works extremely well, and riding a bike is now a delight; if we want to feel the thrill of pedaling more, we turn on level one, and we must pedal harder, but we do not become fatigued. Long walks with the dog that allow the dog to run free are now a wonderful delight; he can easily traverse fields, and the dogs run free and happy.
I bought this bike for two reasons. One it folds and fits into a Fiat which is a small car and two I wanted an ebike with fat tires. I take this bike everywhere. It rides really well off roading and it a pleasure to strap a pannier on the back and go to the farmers market. People will stop and ask questions about it or they say it’s the coolest bike they ever seen and I have to agree. One of the better purchases that l’ve made in quite sometime . 😁
Wow...best customer service ever. And with a good solution on time if any problems occur or you need help with anything on your bike. My warranty helped me when I had just a little problem to fix and adjust my wheel tire and spokes. They are the best. The bike is very good fast and beautiful. I didn't know the bike speed like that until I ask one of my friends to ride it, I am like WOW! people admire the bike when I ride it
Great bike excellent range even when unlocked reaches 40kmh with a 12 stone man on. You can feather the throttle nicely and the torque sensor definatly improved the jarring pull away i hear was a issue with the pro, in short you feel in control and safe on this bike and comfortable. This was my second bike from Fiido the D4S did me a good service for a few years and I've always found their customer service really helpful.
The bike is so well made and we are so impressed with the quality. Love the front and back lights. Love the comfort while riding. Love the ability to ride up hills. Love the battery strength. We love this bike. Great decision to buy it!