- Lowest Price Guarantee
- Easy Returns
- Fast Shipping
- No Sales Tax On Your Order
- Emojo Warranty
|Motor type||DC Brushless|
|Maximum speed||20 MPH|
|Battery range||30 Miles|
|Battery charging time||4-6 hours|
|Battery capacity||48V/10.4 Ah|
|Dimensions (inch)||78L x 25W x 43H|
|Max.user weight||250 lbs|
|Transmission type||Shimano 7-Speed|
|Front brake type||Tektro-Disc|
|Rear brake type||Tektro-Disc|
|Tire size||4.0 xR26 Kenda|
Lowest Price Guarantee
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price aside from us before your purchase date please let us know and we will credit accordingly, if sensible. We want you to feel confident that you are getting the absolute best price for the product you are ordering (Please note that this doesn't apply to promo offers, closeouts, seasonal, or holiday sales). We do not Price Match Extended Warranties
To request your price match simply e-mail us a link to the same product on our website, or on our competitors website before your purchase order and we will process the payment accordingly.
Our 100% Price Guarantee has some limitations:
- Promotions such as rebates and buy one, get one free offers are not eligible
- The item must be in stock on the competitors website & manufacture level
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; walmart, amazon, eBay, overstock, etc..)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
Cancellations & Refunds:
Any order cancelled after the initial 48 hours is subject to a $20 administration fee whether or not your product has shipped. If your product has already shipped but not reached you then you'll be subject to a 15% - 30% restocking fee and any additional shipping fee. (If your purchase is a pre-order we don't charge any fee for cancel)
Returns & Refunds
If you are unsatisfied with your purchase we will gladly accept your returned item. Our general returns policy lasts 7 days. If 7 days have gone by since the arrival of your purchase unfortunately we can't offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Merchandise must be received in 100% new, re-sellable condition. Merchandise is not eligible for refund if it has been ridden, worn, used, abused or damaged in any way. Customers are responsible for total shipping cost (original shipment and return) of merchandise at their own expense unless notified otherwise. To complete your return, we require a receipt or proof of purchase.
Returned product will have a restocking fee of 15 - 30%, it may be lower depending on the manufacturer.
FAST FREE SHIPPING
Shipping For Your Order:
Every order will be confirmed via e-mail directly after you place your order. The confirmation means that we have only received your order in our system and have pre-authorized your credit card for the purchase. After we receive your order we will automatically reach out to our vendors to confirm that the product(s) are in stock and available for immediate shipment. If your product by chance is on back order or unavailable we will void the pre-authorization and contact to you via e-mail. Products usually ship out fast within 1-3 days on business days via UPS, Fedex, or Freight Delivery depending on your items size. Due to the larger size of our product we do not offer express shipping options. If your item(s) are available for immediate shipment (on business days) we will process the charges and submit the order to the destination. Note: Most larger products are delivered curbside/outside via a Freight company.. We ship only in the lower 48 states of the United States.
If your order is in stock and we process the charges to your credit card it will ship within 1-3 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address your provide when checking out. If you do not receive tracking information from us within 5 business days of your order feel free to follow up with us at email@example.com . Orders should arrive 2-5 days after it's been put in transit depending product ordered and delivery location. Note: Some large items require delivery appointments with the freight companies at times. It is the customer's responsibility to set this up.
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged please send photos before the assembly. If photos are taken after assembly we assume that the bike is used. Please email your photos to firstname.lastname@example.org and we will process a claim on your behalf and send out replacements parts.
NO SALES TAX ON YOUR ORDER
No Sales Tax: This gets very interesting..... Before the big turn in the world with the pandemic going on, most retail stores were available for walk ins. After the pandemic in 2020 most retailers had 2 choices;
1. Shut Down Business Completely
2. Pivot 100% Online as a Retailer
We're number 2. We are 100% online retailer, yes we're not able to offer that in person shopping experience anymore, But we focus on our pros. And we have some amazing savings opportunity, just for you!
We're able to cut cost by not leasing brick and mortar spaces and put that savings BACK INTO OUR CUSTOMER'S POCKETS. By being online, it also helps us get 99% of our customers qualified to pay no sales tax on your purchase with us. Most of our customers save anywhere from $100 to upwards of $1,000+ on select purchases with us because of our advantages in the market! Yes, we said $1,000+ saved.
If you have a bigger budget for your Ebike, Why buy your Electric Bike from a local retailer and spend an extra $100 - $1000+ on just sales tax alone! Good thing is, you can save that extra in your pockets.
Like most customers, just roll over that tax savings to an extended warranty to protect that bike of yours :)
Make the right decision.
Emojo Bikes Warranty
Returns are only allowed within 7 natural days of receiving the purchased vehicle and only if the manufacturer fails to solve any mechanical or technical problem related to manufacturing defect or severe shipping damages.
If the return claim is valid the customer will receive a refund for the amount of the purchase price minus a repacking and restocking fee of 20%.
For a claim related to shipping damages you must present pictures of the damaged product at the time of the delivery. Please request a Return and Exchange and Authorization. (Contact customer support for a REA form).
Once the return and exchange authorization is issued we will email you a RAM number and return instructions. You must have the REA number when shipping back the returned unit.
To make a warranty claim always keep handy the vehicle model, date of purchase, vehicle serial number as well as information from the retailer where you purchased the vehicle from.
The warranty is limited to the terms listed below:
- Frame, Suspension, Motor: 1 year for parts. 3 months for labor.
- Controller, Charger: 1 year for parts.
- Battery: Warranty on the battery starts the date of purchase of the vehicle as new. The battery is sealed and cannot be opened or fixed. The battery should not have a percentage of nominal charge retention of 60% or less. Misuse of the battery, negligence or attempt to open or repair it will void the warranty.
- General: The bicycle is backed up by a 1-year main warranty, certain components listed on this chart or consumables may be subject to a different period of coverage or not included in this warranty.
- Consumables: Components subject to wear are not covered by the warranty: Tires, inner tubes, brake lines, brake pads, basket, wheel lining tape, light bulbs, LEDS, fuses, etc.
If the warranty is void for any reason the customer shall bear any repair or replacement costs resulting from vehicle misuse, negligence or abuse.
Always follow care and preventive maintenance procedures.
Always keep receipts from any services performed to the vehicle by an authorized distributor or service center.
The warranty will be voided by any of the following circumstances:
- Failure to follow all directions or recommendations listed in the user manual.
- Cycling collision, accident or vehicle damage caused by careless parking
- Acts in violation of laws
- Never registered your ebike
- DIY repairs on electronics
- Abusive use the bicycle in off-road terrain, mud, snow, water, sand, gravel and water
- If the bicycle is used as rental unit
- Damages caused by natural disasters such as earthquakes, lightning, fire, flooding and other hazards .
- Rust and/or paint fading caused to heavy exposure to rain, hail, snow or direct sunlight for prolonged periods of time.
- Overloading beyond recommended capacity .
- Damages caused by nails, needles, broken glass , debris , sharp rocks or other foreign objects .
- If the bicycle is used but not limited to stunts, jumping from ramps, stairs or elevated ramps.
- If vehicle is used in competitions or racing.
- If vehicle has been modified for any purposes on the motor, electrical system, suspension frame, and battery.
- Use of other components not approved by the manufacturer.
- Damages resulted from improper care and handling.
Due to the nature of the product some components must be exclusive from the manufacturer such as but not limited to the battery, motor, main gauge cluster, controllers, Led headlights, brake drums or disc rotors and pads etc. Other components such as tires, tubes, saddle, racks, baskets may be used from market-ready or compatible products previous approval from the retailer or manufacturer.
For any questions about your warranty or to make any claims please contact EMOJO bikes at:
Emojo Bike Return Policy
- Emojo Electric Bicycle Return Policy allows you to return your electric bicycle within 7 days from the date of delivery for a refund or exchange. Please consult the warranty terms for deeper information on when a return is applicable.
- Please request a Return and Exchange Authorization. (contact EMOJO Support for a REA form at email@example.com ). Once the Return and Exchange Authorization is issued, we will email you an RAM number and return instructions. You must have the RAM number when shipping back returned electric bike.
- Ship-back charge:
a. If the unit was purchased under a free-shipping promotion there will not be refund for shipping fees however, the customer will bear the ship back expenses if the return is unrelated to quality, damages or wrong item but merely for a personal and discretional last-minute decision from the buyer.
b. If the return is accepted, Emojo will issue a pre paid shipping slip and schedule a pick up date, the shipping fees result of the return will be deducted from your total refund.
- The returned unit must be in like-new condition, include all original packaging , accessories and documentation, any missing components may be deducted from the total refund . Any shipping damage during the ship-back may incur in a deduction from the total refund.
- Returned units are subject to a 20% inspection and restocking fee from the original purchase price.
- Refund will be issued in an average time frame of 2 -3 weeks after we receive, inspect and process the returned unit.
This is a great bike, hands down. Arrived earlier than expected. Packaging was intact, no parts missing. My husband and son assembled it in about a half hour. But the best part is the ride! I’m 46, and at 5’0”, I have had a checkered experience with bikes throughout my life. Not this one!
Receive the bike very timely. The couple questions I had were answered appropriately and quickly. Assembly went well. Have ridden about 30 miles Fun to ride and seems like a solid well built bike.
I don't think I'll ever ride my normal bike again... I'm spoiled with this Emojo. I didn't know anything about this brand and Let's E-bike was super helpful and friendly and delivered the bike ahead of schedule. I would definitely buy from them again, but I don't think I´ll need a new bike for a long time :)
The Wildcat Pro is very easy to set up and put away. The brakes are the strongest on any bike I've ridden, which is great because it is too easy to get going really fast with the electric motor and pedal assist. So much fun to ride!
I was hesitant at first, I love the look of fat tire bikes, but I have heard they are heavy for normal use. After receiving this bike and having ridden it all summer long, I have to say I am glad I bought it. The disc brakes are nice, this is the first bike I've had with disc brakes and they work very well. It isn't too heavy for everyday use, and handles sand and loose dirt really well. If you're looking for a decent fat tire bike that isn't going to break the bank, this is a great start.