Ecotric Vortex 36V/12.5ah 350W Electric Bike
Ecotric Vortex 36V/12.5ah 350W Electric Bike
Ecotric Vortex 36V/12.5ah 350W Electric Bike
Ecotric Vortex 36V/12.5ah 350W Electric Bike
Ecotric Vortex 36V/12.5ah 350W Electric Bike
Ecotric Vortex 36V/12.5ah 350W Electric Bike
Ecotric Vortex 36V/12.5ah 350W Electric Bike
Ecotric Vortex 36V/12.5ah 350W Electric Bike
Ecotric Vortex 36V/12.5ah 350W Electric Bike

Ecotric Vortex 36V/12.5ah 350W Electric Bike

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    $739.99
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    $1,057.00 You save 30%
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    Ecotric Vortex 36V/12.5ah 350W Electric Bike

    VORTEX - The Wildwind in The City

    Ecotric Vortex is an electric bicycle with super-high value at a competitive price. As its name, turn on the electric power and riding the Vortex through the city streets, you will be like a whirlwind of pedestrians' eyes. From now on, commuting will no longer have to worry about crowded buses, traffic jams, parking spaces, or being pressed for time. Instead, you'll have plenty of time to buy a cup of coffee to kick-start your day leisurely. 


    36V 350W Gear Motor

    • High efficiency
    • Quieter, lighter, smoother
    • 36V 350W brushless geared motor
    • Shimano External 7 Speed Gear
    • Tire: 26×1.95 cover tyre ; 26×1.90 inner tube
    • Valve stem: American standard size
    • Attached: valve cap

    shock fork

    C-NVOR26810-MB, this upgrade to a shock fork. More comfortable riding.


    36V/12.5AH Removable Lithium Battery

    • 36V/12.5AH Removable Lithium Battery
    • Easily bring the battery to your home or office to recharge. Charging time: 6-8 hours
    • Battery lock and power lock function
    • Battery life Up To 400-600 Cycles.
    • ABS plastic cell box.
    • Fixed in the middle of the bicycle frame.


    Shimano 7-Speed

    • Outage braking system and Mechanical braking system,work along both lines, provide security for your trip.
    • 7 Speed system.
    • Come with pedal assist and walk assist model.
    • Derailleur guard - protect the derailleur during shipping.


    26" Frame With Linearness Design

    • 26" frame equipped with rear motor ,Removable Lithium Battery
    • Both Pedal Assistant System And Throttle Control

    Other Features

    • Ergonomic Design
    • Front Durable Fender
    • Rear Durable Fender
    • Adjustable Seat

    Why do I choose ECOTRIC UL Certified ebikes?

    This Model is UL Certified Product. UL certifications demonstrate that our products have been tested to applicable safety standards. UL's recognized regulatory expertise provides critical credibility to authorities and the marketplace. Bring our products to market more efficiently and clearly differentiate them on crowded shelves with certification from the safety science leader.

    MODEL SIZE 1750*1060*630mm
    WEIGHT CAPACITY
    265 Lb 
    WEIGHT WITH BATTERY
    51 Lb

    BATTERY
    36V 12.5AH 
    MOTOR
    Rear Hub 36V 350W
    CHARGING TIME
    6-8 Hours
    DISPLAY 
    Ecotric 810 LED
    SENSOR 
    Cadence sensor
    BATTERY LIFE
    400-600 Cycles
    FUNCTIONS Pedal Assist & Throttle
    SPEED 20mph

     

    FRONT BRAKE  Mechanical Disc 160mm Rotor
    REAR BRAKE  Mechanical Disc 160mm Rotor
    DERAILLEUR 7Speed SHIMANO
    FRAME  High-Strength Carbon Steel
    TIRES 26 ×1.95' Tires
    FENDERS Included, Front And Rear
    BRAKE SYSTEM Left Brake For Rear/Right Brake For Front

     

     

    WHY CHOOSE US

    Lowest Price Guarantee

    We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price aside from us before your purchase date please let us know and we will credit accordingly, if sensible. We want you to feel confident that you are getting the absolute best price for the product you are ordering (Please note that this doesn't apply to promo offers, closeouts, seasonal, or holiday sales).  We do not Price Match Extended Warranties

     

    To request your price match simply e-mail us a link to the same product on our website, or on our competitors website before your purchase order and we will process the payment accordingly.

     

    Our 100% Price Guarantee has some limitations:

    • Promotions such as rebates and buy one, get one free offers are not eligible
    • The item must be in stock on the competitors website & manufacture level
    • The competitor must be an online store, they may not have a retail location
    • The website can not be a discounter or auction website (ie; walmart, amazon, eBay, overstock, etc..)
    • The competitor must be an Authorized Retailer of the product in question
    • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

    EASY RETURNS 

    Cancellations & Refunds:

    If your product has already shipped but not reached you then you'll be subject to a 15% restocking fee and any additional shipping fee. (If your purchase is a pre-order we don't charge any fee for cancel)

    Returns & Refunds 

    If you are unsatisfied with your purchase we will gladly accept your returned item. Our general returns policy lasts 7 days. If 7 days have gone by since the arrival of your purchase unfortunately we can't offer you a refund or exchange. 

    To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Merchandise must be received in 100% new, re-sellable condition. Merchandise is not eligible for refund if it has been ridden, worn, used, abused or damaged in any way. Customers are responsible for total shipping cost (original shipment and return) of merchandise at their own expense unless notified otherwise. To complete your return, we require a receipt or proof of purchase.

    Returned product will have a restocking fee of 15%, it may be lower depending on the manufacturer.

    FAST FREE SHIPPING 

    Shipping For Your Order:

    Every order will be confirmed via e-mail directly after you place your order. The confirmation means that we have only received your order in our system and have pre-authorized your credit card for the purchase. After we receive your order we will automatically reach out to our vendors to confirm that the product(s) are in stock and available for immediate shipment. If your product by chance is on back order or unavailable we will void the pre-authorization and contact to you via e-mail. Products usually ship out fast within 1-3 days on business days via UPS, Fedex, or Freight Delivery depending on your items size. Due to the larger size of our product we do not offer express shipping options. If your item(s) are available for immediate shipment (on business days) we will process the charges and submit the order to the destination. Note: Most larger products are delivered curbside/outside via a Freight company..  We ship only in the lower 48 states of the United States.

    Shipment Process:

    If your order is in stock and we process the charges to your credit card it will ship within 1-3 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address your provide when checking out.  If you do not receive tracking information from us within 5 business days of your order feel free to follow up with us at support@letsebike.com Orders should arrive 2-5 days after it's been put in transit depending product ordered and delivery location. Note: Some large items require delivery appointments with the freight companies at times. It is the customer's responsibility to set this up.

    Damages:

    Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged please send photos before the assembly. If photos are taken after assembly we assume that the bike is used. Please email your photos to support@letsebike.com and we will process a claim on your behalf and send out replacements parts.

    NO SALES TAX ON YOUR ORDER 

    No Sales Tax: This gets very interesting..... Before the big turn in the world with the pandemic going on, most retail stores were available for walk ins. After the pandemic in 2020 most retailers had 2 choices; 

    1. Shut Down Business Completely

    2. Pivot 100% Online as a Retailer

    We're number 2. We are 100% online retailer, yes we're not able to offer that in person shopping experience anymore, But we focus on our pros. And we have some amazing savings opportunity, just for you!

    We're able to cut cost by not leasing brick and mortar spaces and put that savings BACK INTO OUR CUSTOMER'S POCKETS. By being online, it also helps us get 99% of our customers qualified to pay no sales tax on your purchase with us. Most of our customers save anywhere from $100 to upwards of $1,000+ on select purchases with us because of our advantages in the market! Yes, we said $1,000+ saved. 

    How? 

    If you have a bigger budget for your Ebike, Why buy your Electric Bike from a local retailer and spend an extra $100 - $1000+ on just sales tax alone! Good thing is, you can save that extra in your pockets.

    Like most customers, just roll over that tax savings to an extended warranty to protect that bike of yours :) 

    Make the right decision. 

    WHAT MAKES US UNIQUE  

    Thanks for stopping by to Let's Ebike! We have all of the best options for electric bike. We carry top quality brands in the industry for ebikes. 

     

    Overall our mission is to provide immense value to our customers to give them the best option possible for them. We are not the Brand, we carry brands. By carrying brands this gives us a chance to give our customers multiple options to find the best bike choice for their experience! 

     

    We aren't like any other bike stores. We provide the following: 

    - Amazing Customer Service: We put our customer on a pedestal, honestly without you there will be no Let's Ebike. Give us a call, our phone reps are available to speak 24/7, we're not like most companies who look at you as just an order number, your  name to us. YOU MATTER TO US.

    - Top Quality Bikes: This is relative to your opinion, but we have have factual data as well. We carry best selling brands in the industry for commute, mountain biking, hunting, and more!

    - Fast Shipping: If our products are in stock we typically ship anywhere from Same Business Day to 3 Business Days. For the most part, your merchandise is handled diligently with very fast shipping to arrive at your doorstep.

    - Financing: Most companies they don't allow everyone an opportunity to experience electric biking. We know that these products can get expensive, with that being said, this isn't any ordinary bike you're purchasing for you and your family. Financing allows our customers who don't wish to pay money upfront a chance to experience our ebikes as well. 

    - Free Shipping And No Sales Tax: This gets very interesting..... Before the big turn in the world with the pandemic going on, most retail stores were available for walk ins. After the pandemic in 2020 most retailers had 2 choices; 

    1. Shut Down Business Completely

    2. Pivot 100% Online as a Retailer

    We're number 2. We are 100% online retailer, yes there's pros and cons, But we focus on our pros. We're able to cut cost with leasing brick and mortar spaces and put that savings BACK INTO OUR CUSTOMER'S POCKETS. By being online, it also helps us get 98% of our customers qualified to pay no sales tax. Most of our customers save anywhere from $100 to upwards of $1,000 on select purchases with us because of our advantages in the market! 

     

    Overall, our store, outside of being started out of a need, has a bit of a short story. Here's a message from our owner. 

    "For those that may be interested, this business, and every single venture I begin in my life is dedicated to my mother (Sheila) who passed away in 2013, January 30th to be exact. After she went through a long hard fought journey of stage IV breast cancer (spread to her brain).  Following the passing of my mother in 2013 I've began devoting every single venture, business or personal, after her. I am a small single operated business to be more in touch with my customers. We strive to make the most of our efforts on through our business in the name of my mother Sheila. If you are so inclined, please put us in your prayers and give the patience and understanding when needed as we try to do for all our customers. If you ever need anything from us as a company, please don't hesitate to reach out and our representatives will be HONORED TO SERVE YOU. 

    ECOTRIC warranty  

    To make a warranty claim always keep handy the vehicle model, date of purchase, vehicle serial number as well as the order number on our website.

    Every ECOTRIC electric bicycle on our website comes with a 18 months warranty against manufacturing defects in materials or workmanship on its frame, battery, motor, controller, and display.

    This warranty applies only to the original registered owner of the ECOTRIC bicycle and is not transferable.

    This limited warranty does not apply to normal wear and tear, malfunctions, or failures due to abuse, neglect, improper repair, improper maintenance, alteration, modification, damage or failure due to accident or other improper use, installation of third party components, parts, or accessories, or any products that have been modified from manufacturer’s specifications.The battery warranty does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, normal wear or water damage.

    It is important that you register your new bicycle within 30 days after purchase in order to activate the warranty and provide a record of the serial number of your bike.

    TO ACTIVATE YOUR NEW ECOTRIC ELECTRIC BICYCLE WARRANTY, PLEASE REGISTER YOUR BIKE HERE.

    TERMS AND CONDITIONS OF THE WARRANTY


    For your reference, please refer to below comprehensive warranty:

    1. Frame – are warranted to be free from defects in material or workmanship for entire life. Paint finish is considered consumable and is not part of the warranty.
    2. Display, Controller and Motor Assembly – are warranted to be free from defects in material or workmanship for a period of 18 months from purchase.
    3. Original Batteries – are warranted to be free from defects in material or workmanship for a period of 18 months from the date of purchase as follows: full replacement during the first 12 months, while replacements needed during months 13-24 are prorated as per this schedule.

    The battery is sealed and cannot be opened or fixed. The battery should not have a percentage of nominal charge retention of 60% or less. Misuse of the battery, negligence or attempt to open or repair it will void the warranty.
    4. General: The bicycle is backed up by a 18 months main warranty, certain components listed on this chart or consumables may be subject to a different period of coverage or not included in this warranty.

    5. Consumables: Components subject to wear are not covered by the warranty: Tires, inner tubes, brake lines, brake pads, basket, wheel lining tape, light bulbs, LEDS, fuses, etc.

    Exclusions: The other parts are Normal wear parts which are excluded from this warranty.
    If any parts happen to be damaged during shipping, please contact us immediately after shipment arrival. ECOTRIC will send a replacement part at our expense and will work with you to fix the issue.
    Please note that for warranty issues, the customer is responsible for the cost of labor to install warrantied components, however, we will cover the Shipping costs of warranty parts.

    If the warranty is void for any reason the customer shall bear any repair or replacement costs resulting from vehicle misuse, negligence or abuse.
    Always follow care and preventive maintenance procedures.
    Always keep receipts from any services performed to the vehicle by an authorized distributor or service center.
    The warranty will be voided by any of the following circumstances:
    1. Failure to follow all directions or recommendations listed in the user manual.
    2. Cycling collision, accident or vehicle damage caused by careless parking 
    3. Acts in violation of laws 
    4. Never registered your ebike
    5. DIY repairs on electronics
    6. Abusive use the bicycle in off-road terrain, mud, snow, water, sand, gravel and water
    7. If the bicycle is used as rental unit 
    8. Damages caused by natural disasters such as earthquakes, lightning, fire, flooding and other hazards .
    9. Rust and/or paint fading caused to heavy exposure to rain, hail, snow or direct sunlight for prolonged periods of time.
    10. Overloading beyond recommended capacity .
    11. Damages caused by nails, needles, broken glass , debris , sharp rocks or other foreign objects .
    12. If the bicycle is used but not limited to stunts, jumping from ramps, stairs or elevated ramps.
    13. If vehicle is used in competitions or racing.
    14. If vehicle has been modified for any purposes on the motor, electrical system, suspension frame, and battery.
    15. Use of other components not approved by the manufacturer.
    16. Damages resulted from improper care and handling.
    Due to the nature of the product some components must be exclusive from the manufacturer such as but not limited to the battery, motor, main gauge cluster, controllers, Led headlights, brake drums or disc rotors and pads etc. Other components such as tires, tubes, saddle, racks, baskets may be used from market-ready or compatible products previous approval from the retailer or manufacturer.
    For any questions about your warranty or to make any claims please contact ECOTRIC bikes at:

    Email: service@ecotric.com
    Address: Unit D/E, 7307 Edgewater Drive, Oakland,CA 94621

    Customer Reviews

    Based on 23 reviews
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    (22)
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    T
    Timothy Staron
    Great bike for the money

    I wish I had bought this bike months ago. I do not have a car so I would bike everywhere. The Vortex really moves and gets me where I need to go with much less effort. I have had it for about a month and so far it has held up well, no problems. Overall very happy!

    A
    Adam V.
    Ecotric Vortex - Great bike for a city ride

    We are really happy with this electric bike. The quality is good for the price and is perfect for our needs, that is mostly a relax ride in our city downtown. The ride is super comfortable. You can tell from the packaging and instruction pamphlet that the design was really well thought out.

    D
    Dana G.
    Easy rider!

    I love how easy it is to ride up hill and this is the "most" comfortable bike I've ever ridden! I love the design with the wide straight handle bar and soft seat! I also use this one for riding around city parks.

    P
    Penny W.
    Great bike from Ecotric

    I love my new Ecotric Vortex! The white color is exactly as advertised. It was quick to assemble and arrived ahead of schedule. Directions were clear and easy to follow.

    S
    Scott M.
    My wife loves the Vortex

    Fast delivery, well packaged, easy to put together. My wife had no problem with it on her first go...perfect size for an electric bike. She's so excited for our upcoming trail next month.